Privacy Policy respects your right to privacy and takes your privacy seriously. is committed to protecting and securing any personal information you give us. This Privacy Policy explains who we are; how we collect, use and share personal information about you; how you can manage the information you give us and exercise your privacy rights; and how we protect your information. This Privacy Policy relates to our use of any personal information we collect from you via our online services including our Website and online booking like

What does do? provides you with travel-related services and enables you to book our hostel dormitories and private room and a selection of travel packages via our Travel agency. We also offer our services through travel partners' websites Top of the world Adventure. We offer customer support to you through our customer services team to deal with any issues you have with your booking.

Key things you should know about how we use your information:

  • We use your information  for purpose of completing our hostel room bookings.
  • This includes sharing your booking information with our Property Owners in order for them to fulfil your booking.
  • We also engage other third-party vendors who provide services or functions on our behalf.
  • You can contact us about updating or accessing your information through our customer services portal or our contact information within the How to Contact Us section.
  • We use information like cookies to improve your experience on Online Services; provide us with analytics information that will help us improve our Services generally; and to collect information about travel destinations of interest to you so that you may see ads and offers that are more relevant to you.
  • From time to time and usually following an interaction with us, we will ask you for your feedback to ensure we are providing the best service we can.
  • We recommend that you read this Privacy Policy in full to ensure you are completely informed.
  • If you have any questions or concerns about our use of your personal information, then please contact us via our Customer Services Portal found in the “Contact Us” section at the top of Navigation Menu.

What personal information do we collect and why?

We may ask you to provide personal information directly to us. For example, we may ask you to provide your contact details such as full name, street address, telephone number, email address, and date of birth as necessary, in order to:

  • Enable your room booking
  • Provide the services and information you request such as details about your booking
  • Have an emergency contact number for you
  • Update frequent flyer or loyalty program information
  • Subscribe you to our marketing communications; and/or
  • Submit inquiries to us

You will also need to provide your billing information (such as credit card number, cardholder name and expiration date) to make a payment.

You may also be required to provide your passport to complete your check-in in our Hostel. You cannot stay without your passport in this Hostel.